Build Your Herd The New York Times
Small Business Summit
Breakout Sessions
A report from the networking session
Rick Frishman had these words for attendees at
his summit session on the magic of the network: Build your herd
because that's the easy route to business success. Mr. Frishman,
president of New York-based public relations agency Planned Television
Arts and co-author of "Guerrilla Publicity: Hundreds of Sure-Fire
Tactics to Get Maximum Sales for Minimum Dollars," elaborated: "A
herd is the people who feel a connection to you, who know you because
you have touched their lives. They trust you, so they are in your
herd."
Celebrities have herds, as do professional athletes
and politicians, of course, but what does this have to do with a
small-business owner? Mr. Frishman's message is that herding is
central to small-business success: "It's every bit as important
to the Kingston, N.Y. dry cleaner or the Teaneck, N.J. lawyer,"
he said.
Where exactly does herd creation start? It begins
with getting known, Mr. Frishman advised. "Publicity can change
your life," he said. "It can make you rich and famous." Rule One
of winning publicity is: don't be shy about talking to reporters
and television producers. Just about any event offers the opportunity
for publicity. A heavy rainfall hit your community? A roofer, for
instance, could call up the local newspaper and offer tips on dealing
with leaks. Get known as a quotable resource that gets you in reporters'
databases, says Mr. Frishman.
Another part of Mr. Frishman's formula for success
is old-fashioned networking. "Networking will also change your life.
Go to meetings and introduce yourself to people." Mr. Frishman says
networking sometimes seems "esoteric," but it is as easy as swapping
business cards. The power of the network multiplies because "we
like to do business with those we know."
A last step in herd building, said Mr. Frishman,
is finding out exactly who is in your herd. "Offer something free
to people who provide you with their e-mail address and a telephone
number at your Web site." What kind of freebies? A real estate lawyer
might offer a report on "Ten Closing Mistakes to Avoid," while a
landscape contractor could offer a white paper on "Autumn Garden
To-Do's -- Steps for a Greener Spring." Mr. Frishman takes his own
advice. Visitors to www.rickfrishman.com are offered a free download
of his "Million-Dollar Rolodex," which he describes as 45 pages
of contacts and information that will jump-start any publicity campaign.
"Give people something of value," said Mr. Frishman. "As word spreads,
more will want to join your herd."